Shipping policy

Thank you for shopping with Puro Bailando. Below you will find details about our shipping process. Please review carefully before placing your order.

Processing Time

  • All orders are processed within 2 business days after payment is received.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, processing may be delayed by a few days. In this case, we will notify you via email.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery time: 5–7 business days] (depending on your location and selected shipping method).

  • Delivery delays can occasionally occur due to carrier issues, weather, or holidays.

Shipment Confirmation & Tracking

  • You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).

  • The tracking number will be active within 24–48 hours

Lost or Damaged Packages

  • Puro Bailando is not liable for packages lost or damaged in transit.

  • If your order is marked as delivered but you did not receive it, please contact the shipping carrier directly.

  • For damaged items, please reach out to us at support@purobailando.com within 7 days of delivery, with photos of the damage.